Government Directory® 2020-2021

446 ELECTRONICS & COMPUTERS ALL CONTENT COPYRIGHT @ AFRICAN DIRECTORY SERVICES (PTY) LTD Connect. Growth, UNLOCKED. Business Overview Broadband Infraco provides terrestrial and undersea wholesale broadband connectivity products and related value-added services to public and private licensed or license-exempt entities across all industries in South Africa. We also support projects of national importance and extend our collaborative and commercial engagements to African and international markets. Our network covers all nine provinces, major cities and towns of South Africa and also extends to the borders of our neighbouring countries of Botswana, Lesotho, Mozambique, Namibia, Swaziland and Zimbabwe to provide required interconnectivity. We are also a Tier 1 Investor in the West Africa Cable System (WACS), which connects South Africa to the United Kingdom, with landing stations in Namibia, Angola, Congo, DRC, Ghana, Cameroon, Nigeria, Togo, Ivory Coast, Cape Verde, Canary Islands and Portugal. Products and PoP Services • Ethernet ServicesSDH (Synchronous Digital Hierarchy) Services • DWDM (Dense Wavelength Division Multiplexing) Services • Remote Peering • Colocation Services • Equipment and Mast Colocation • Customer Tie Cable-Maintenance Services • NOC as a Service • Third Party Fibre Optic Network Monitoring and Maintenance Services Performance & Uptime Commitments We guarantee an uptime level of up to 99.5% for our services 24 hours a day, 7days a week, except during scheduled maintenance or emergency changes, which will be communicated well in advance. 24/7 Countrywide Customer Support Broadband Infraco’s skilled engineers and technicians are able to provide onsite technical, logistical and monitoring support 24 hours a day, 7 days a week through our Network Operations Centre (NOC).